Privacy Policy

Who we are

Evaready Electrical provides electrical services across Sydney and surrounding regions. Our website helps customers contact us, request quotes, send job details and understand the services that may suit their electrical issue.

What information we collect

We may collect your name, phone number, email address, service address, business name, suburb, job notes, preferred contact details and any other information you choose to provide when you call, email or submit an enquiry.

If you send photos, documents, defect notices, switchboard photos, meter box photos or other job information, we collect that material so we can understand the request and discuss the job with you.

How we collect information

Information may be collected when you use the ServiceM8 quote form, call us, email us, click a website link, send photos or documents, or communicate with us about an electrical job.

We may also collect basic website information such as pages visited, device type, browser type, referring website and general interaction data through analytics, advertising tags and hosting tools.

How we use information

We use information to respond to enquiries, prepare quotes, manage booking requests, assess job details, contact customers, arrange work, keep basic job records and improve the website experience.

For fire, smoke or immediate danger, move to safety and call Triple Zero (000). For other urgent electrical faults, call us rather than relying on a form submission.

Photos, documents and job details submitted through the quote form

Photos and documents can help us understand the electrical issue, site access, switchboard condition, defect notice details or the type of planned work requested. Only send information that is relevant to the job. Take photographs only from a safe position, without opening equipment or approaching a hazard. Do not send passwords, gate codes, identity documents or unrelated personal information. Never delay emergency help to collect information.

Please avoid sending sensitive personal documents unless they are needed for the job. If you send information about another person or property, make sure you have authority to provide it.

Booking and service providers

The quote form is hosted by ServiceM8 and opens inside a panel on this website, with an option to open the form separately. Information you submit through that form is sent to ServiceM8. Opening the form also connects your browser to that provider.

The GitHub Pages preview is hosted by GitHub. Hosting, email and booking providers may process technical or enquiry data under their own privacy policies. Contact us about the handling of information you provide for a job.

Website analytics and advertising tags

This website loads the Google advertising tag and records configured interactions such as Call and Quote clicks for measurement. A click is an interaction, not confirmation that a call connected or a job was booked. Google may receive technical information when its tag loads.

These tools may use cookies or similar technologies. The data handling depends on the provider and its settings. Our review panel requests an aggregate rating summary from this website; it does not require you to sign in to Google. Following a Google reviews link opens Google's service, where Google's privacy policy applies.

Cookies and similar technologies

Cookies and similar technologies may be used to keep the website working, measure traffic, understand how visitors use pages and support advertising measurement. You can manage cookies through your browser preferences.

When information may be shared

We do not sell your personal information. We may share relevant information with booking, administration, hosting, email, analytics or trade service providers where needed to respond to your enquiry or manage the requested work.

Information may also be shared if required by law, safety, compliance, payment, dispute handling or authority-related electrical work.

How information is stored

We take reasonable steps to keep customer information secure using the systems and providers that support our booking, email, website and administration processes. No online system can be guaranteed to be completely secure.

Access, correction and deletion requests

You can ask to access, correct or request deletion of personal information we hold about you. Some information may need to be kept for business, safety, legal, compliance or record-keeping reasons.

Privacy concerns

Contact us using the details below if you have a privacy concern. Describe what happened and the information involved, without including passwords or unnecessary sensitive documents. You can also consult the Office of the Australian Information Commissioner for guidance about privacy rights and complaint options.

Contact details

For privacy questions, access requests or corrections, contact Evaready Electrical by email at info@evareadyelectrical.com.au or call 0461 247 247.