Keep clear of the affected area.
Move people away from exposed wires, smoke, burning smells, sparking, wet fittings or damaged electrical equipment.
Electrical fault guide
Power Surge Damage
Equipment failing after a storm or outage does not by itself prove a power surge. Stop using affected equipment and keep clear of damage. For smoke, fire, electric shock injury or immediate danger, move to safety and call Triple Zero (000) before arranging an inspection.
NSW Licence 398937C
Open 24/7 for urgent electrical fault calls
Fault finding and testing
Photos help planned quotes
When to call first
Treat an active or unsafe fault as a phone-first job.
If the issue is happening now, feels unsafe or involves heat, smoke, sparking, shock risk, water damage or power loss, call first so the risk can be triaged. For planned inspection or repair, send photos and job details through the quote form.
Do not touch damaged, wet or live equipment.
Avoid switchboards, outlets, appliances, service equipment and fittings that look damaged, wet, hot or unsafe.
Call emergency services first for life-threatening danger.
For fire, electric shock injury, fallen powerlines or immediate danger to people, keep clear and call 000 first.
What it can mean
Do not guess with electrical faults.
The cause can sit at the fitting, circuit, appliance, switchboard or supply. Proper testing keeps the next action clear.
A transient voltage rise can damage electronic components, but equipment may also fail for unrelated reasons. An outage followed by a failed appliance is a sequence of events, not a confirmed explanation of the damage.
Several failures at the same time can justify checking the installation and reporting a suspected supply issue to the electricity distributor. The location and cause of a supply fault cannot be established solely from a list of appliances.
Heat damage, discolouration, burning smells or repeated tripping need attention even when equipment still operates. Do not handle a suspect plug or outlet to see whether it has cooled or recovered.
Surge protection has limits and must suit the installation. It does not replace RCD or circuit breaker protection, repair existing damage or guarantee that all equipment will survive every lightning or supply event.
Check safely
What to do before calling.
Only check what is safe, dry and obvious. If the fault involves heat, water, smoke, sparking or exposed parts, keep clear and call first.
Keep affected equipment out of use without touching hot, wet, burnt or damaged fittings. Do not try another outlet, open equipment or reconnect appliances to test whether they still work.
From safety, record what failed and when. Report a suspected network problem to your electricity distributor; use emergency services first if anyone is in danger.
Our licensed electricians can inspect accessible affected circuits and the switchboard, assess relevant protection and test the fixed installation. Internal appliance diagnosis may require separate assessment; installation testing does not establish every electronic component's condition.
Agree the repair scope after findings are explained. Damaged fittings, wiring or protection may need replacement, but an inspection cannot automatically prove the event's origin, future reliability or eligibility for an insurance or network claim.
Send useful details
A few photos can make the quote faster.
For non-urgent work, open the secure booking form to send your address, photos and job notes. Evaready Electrical can then review the job and reply with the next action.
Provide the approximate event time and whether a storm or outage was already observed. Separate what you saw from what you suspect; do not label an event a confirmed surge without evidence.
List affected equipment, rooms and any protection that you already noticed had tripped. Mention equipment still behaving unusually without running it again.
Only photograph damage from an already safe position, without approaching the board or touching equipment. Existing images are enough; never delay emergency help for photographs.
Tell us about any distributor advice and the inspection purpose. Keep private account and insurance information out of public messages; any report can only describe findings and limitations supported by the actual assessment.
FAQ
Common questions.
Can a power surge damage wiring?
Electrical damage can affect more than an appliance, so fixed wiring and protection may need assessment. However, the extent and cause cannot be inferred from the word surge. Testing determines the accessible installation's condition and identifies where further investigation is necessary.
Should I turn everything back on after a surge?
Do not restore affected circuits or reconnect suspect equipment as a test. Keep clear of heat, moisture, buzzing or visible damage and arrange an inspection. If smoke or a possible fire is present, leave the area and call 000 rather than waiting for an electrician.
Can surge protection be added later?
It may be possible after the switchboard, earthing arrangement and intended equipment have been assessed. Our licensed electricians can explain suitable options and their limits. Adding protection is a separate decision from repairing damage and does not guarantee an insurance outcome or eliminate every future risk.