Keep clear of the affected area.
Move people away from exposed wires, smoke, burning smells, sparking, wet fittings or damaged electrical equipment.
Electrical fault guide
No Power In One Room
If one room loses power, stop using any affected equipment that is damaged, wet, buzzing or smells burnt. For fire, serious injury or immediate danger, keep clear and call Triple Zero (000) first. A room outage may involve a circuit or appliance fault; working lights elsewhere do not prove the affected outlets are safe.
NSW Licence 398937C
Open 24/7 for urgent electrical fault calls
Fault finding and testing
Photos help planned quotes
When to call first
Treat an active or unsafe fault as a phone-first job.
If the issue is happening now, feels unsafe or involves heat, smoke, sparking, shock risk, water damage or power loss, call first so the risk can be triaged. For planned inspection or repair, send photos and job details through the quote form.
Do not touch damaged, wet or live equipment.
Avoid switchboards, outlets, appliances, service equipment and fittings that look damaged, wet, hot or unsafe.
Call emergency services first for life-threatening danger.
For fire, electric shock injury, fallen powerlines or immediate danger to people, keep clear and call 000 first.
What it can mean
Do not guess with electrical faults.
The cause can sit at the fitting, circuit, appliance, switchboard or supply. Proper testing keeps the next action clear.
Room boundaries do not necessarily match circuit boundaries. Lights and power points may use different circuits, while outlets in adjoining rooms may share one circuit.
A tripped protective device, failed connection, damaged outlet or connected appliance are possible causes. A dead-looking outlet can still contain live conductors; do not remove its cover.
Our licensed electricians identify what has lost supply, safely isolate the affected circuit and inspect and test accessible wiring, outlets and protection. An appliance problem may need separate appliance assessment.
The repair may be a damaged outlet or connection, wiring repair or correction of an unsuitable load arrangement. The circuit is tested before restoration; hidden or intermittent faults may require further access or investigation.
Check safely
What to do before calling.
Only check what is safe, dry and obvious. If the fault involves heat, water, smoke, sparking or exposed parts, keep clear and call first.
Note which lights and appliances have already stopped working and what still operates nearby. Do not plug equipment into different sockets to map the fault yourself.
If the switchboard can already be seen safely, report visible switch positions without opening it or operating switches. Do not keep trying resets.
Keep away from damaged or wet outlets and cords. Do not touch a fitting to check for heat, dismantle a power board or improvise a connection.
Do not bypass the affected circuit with extension leads or power-board chains. If essential medical equipment is affected, follow its emergency plan and call 000 for immediate danger. Seek medical advice after any electric shock.
Send useful details
A few photos can make the quote faster.
For non-urgent work, open the secure booking form to send your address, photos and job notes. Evaready Electrical can then review the job and reply with the next action.
Which room, lights or appliances stopped working and whether adjoining areas are affected. Use observations you already have rather than testing suspect outlets.
Optional photos from a safe distance only: never touch equipment, remove a cover or delay emergency help for a photo.
When power was lost and what was operating at the time, plus any recent electrical work or appliance change. Do not recreate the fault.
Any smell, sound, water exposure or visible damage already noticed, and whether anyone received a shock. Urgent hazards need a call rather than a quote-form response.
FAQ
Common questions.
Why would only one room lose power?
A protective device or connection may interrupt only part of the installation. A circuit may also serve more than one room. Our licensed electricians establish the circuit arrangement and test it rather than assuming the room itself identifies the fault.
Can I use an extension lead from another room?
Do not improvise an alternative supply while the fault is unresolved. Extension leads and chained power boards can introduce overload, damage and trip hazards. Arrange assessment and explain any essential equipment needs when calling.
Should I call if the breaker stays on again?
Yes, an unexplained or recurring outage needs assessment even if power returns. Keep damaged or suspect equipment unused. A switch remaining on is not proof that wiring or an outlet is safe.
Related help